Discover Financial Services - Riverwoods, IL
posted 2 months ago
At Discover, you will be part of a culture that emphasizes diversity, teamwork, and collaboration. We are committed to creating an environment where our employees can thrive and contribute to meaningful work from Day 1. As a member of our team, you will engage in analytical initiatives that are crucial to our operations. Your role will involve developing reports and dashboards, generating insights through analytics, and identifying opportunities for improvement. You will gain a strong understanding of the business and the underlying data used for analytics, as well as the analytical techniques that drive our strategies. In this position, you will actively manage and escalate risk and customer-impacting issues to management, ensuring that we maintain high standards of service and performance. You will apply various analytical techniques, such as customer segmentation, optimization, and predictive analytics, to solve complex business problems. Your financial impact analysis will help assess the effectiveness of proposed solutions and strategies, while you will also establish and maintain effective performance tracking systems. You will be responsible for managing multiple priorities and communicating business performance and project progress to management and business partners. Your role will also involve developing and automating reports, building and prototyping dashboards to provide insights at scale, and facilitating the implementation of work products while ensuring accuracy. Continuous improvement of your technical and leadership skills through training and development will be a key aspect of your career at Discover.