Data Scientist, Medicare Stars Analytics
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About The Position
As a core member of the Performance Measurement and Improvement team, the Data Scientist supports analytic activities associated with BCBSMA overall performance on Medicare Stars ratings, with specific focus on CAHPS patient experience component. The position will be responsible for providing analytic support to help identify the most efficient means through which Medicare Stars clinical quality and patient experience performances at BCBSMA can be maintained, and if and where possible improved across these complex global composite metrics. This analytic support will aide in the design of targeted interventions for performance improvement and the periodic projections of the plan's composite metric performance under a variety of future scenarios. This analytic work will be leveraged across the organization to help guide the high-stakes quality and consumer experience improvement activities led by various teams. Through continued drilldown analyses, monitoring of performance and maintenance of projection models, the Data Scientist will also have responsibilities to maintain, update, and refine our analytic approach as we evaluate the potential impacts key activities might have on the plans overall composite scores. The successful candidate will have an established track record and experience with using advanced analytic techniques to gain actionable information and insights, and with turning disparate data streams into a cohesive view. Under direction of the Senior Director of Population Health Analytics, the Data Scientist will be able to work with performance measurement and analytics teams, consumer experience unit, marketing, health management, and member services to define business needs in improving consumer experience and care management. She/he will be able to manage multiple tasks and projects simultaneously, establish priorities, and own deliverables end to end. In this role, she/he must be able to timely and clearly communicate issues, ideas and project status both verbally and in written form within and across business teams and key stakeholders.
