Data Visualization Specialist(Software Engineering - Tableau - Intermediate)

ATR International - New York, NY

Full-time - Mid Level

New York, NY

101-250 employees

Administrative and Support Services

About the position

The Data Visualization Specialist role is a pivotal position within the Digital Experience Design team of the Corporate and Investment Banking (CIB) sector. This global team, comprising over 150 designers across seven locations, is dedicated to enhancing customer-centric products and services for both clients and employees. The primary objective of this role is to improve client experience at scale by analyzing the behaviors, beliefs, and attitudes of Corporate and Investment Banking clients. The successful candidate will be responsible for the end-to-end development of data visualizations and dashboards using tools such as Tableau, Adobe Analytics, and other analytics solutions. This position requires a hands-on approach to produce secure and scalable technical solutions that support market-leading products. In this role, the Data Visualization Specialist will contribute to the Client Experience Metrics program, which utilizes quantitative research to provide essential data for making key design and investment decisions. The candidate will leverage their visualization skills to maintain a data repository, continuously evaluating and enhancing the existing suite of data to meet the evolving needs of the business and client lifecycle. A proactive, problem-solving mindset is essential, as the individual will need to identify issues and collaborate with key stakeholders to propose effective solutions. The role also emphasizes career development through knowledge-sharing and upskilling opportunities. Key responsibilities include supporting and managing business-focused BI reporting and dashboards, driving the setup and production of dashboards that measure key performance indicators (KPIs), and innovating with Line of Business stakeholders during agile development sessions. The candidate will query data from diverse sources to create rich datasets, analyze data using various tools, and present actionable business insights. Additionally, the role involves identifying unexplored data opportunities, driving automation of processes, and keeping abreast of digital marketing trends to recommend new BI platforms. The Data Visualization Specialist will also support ongoing technology evaluation processes and proof of concept projects.

Responsibilities

• Produce secure, scalable technical solutions to support market-leading products.
• Develop data visualizations and dashboards in Tableau, Adobe Analytics, and other solutions.
• Support and manage business-focused BI reporting and dashboards on the portal.
• Drive the setup and production of dashboards measuring KPIs, such as client experience metrics.
• Collaborate with Line of Business stakeholders during agile development sessions to create and improve dashboards.
• Query data and merge information from diverse data sources to create rich datasets for decision-making.
• Analyze data using tools such as Adobe Analytics, Tableau, Alteryx, SQL, and SAS to develop and automate reports.
• Work with other analytics teams to summarize and synthesize data and present recommendations clearly.
• Identify unexplored data opportunities to maximize the potential of digital data within the organization.
• Drive automation of new and existing processes along with User Acceptance Testing and validation of new dashboards.
• Keep abreast of digital marketing trends and provide recommendations for testing new BI platforms.
• Support ongoing technology evaluation processes and proof of concept projects.

Requirements

• Minimum 4 years' experience developing data visualization and presentations with Tableau Desktop/Server.
• Experience with business intelligence dashboard and reporting tools such as Tableau, Adobe Analytics, Alteryx, Qlik.
• Experience with relational databases utilizing SQL to pull and summarize large datasets, report creation, and ad-hoc analyses.
• Knowledge of big-data (Hadoop) concepts.
• Experience in reporting development within a Financial Institution, with the ability to interpret unstructured data and draw objective inferences.
• Demonstrated ability to think beyond raw data and understand the underlying business context.
• Strong written and oral communication skills; ability to communicate effectively with all levels of management.
• Self-starter who can provide insights and drive results in a dynamic environment.
• Ability to define and track project deliveries through to implementation.
• Proactive/self-starter with the ability to deliver value-added support to business partners.
• Adept at multi-tasking and meeting deadlines in a high-pressure environment.
• Proficient in Tableau application development skills and multiple design techniques.
• Working proficiency in Tableau development toolset to design, develop, test, deploy, maintain, and improve software.
• Strong understanding of Agile methodologies and ability to work in common frameworks.
• Strong understanding of techniques such as Continuous Integration, Continuous Delivery, and Test Driven Development.
• Proficiency in one or more general-purpose programming languages.

Nice-to-haves

• Experience with cloud development and application resiliency.
• Familiarity with security practices in software development.