Villanova University - Villanova, PA

posted 3 months ago

Full-time - Mid Level
Villanova, PA
Educational Services

About the position

The Database Administrator (DBA) at Villanova University is tasked with the design, implementation, maintenance, and optimization of Oracle databases specifically within the Ellucian Banner ERP system. This role is critical in ensuring optimal database performance, security, and availability, requiring a blend of technical expertise and strong organizational skills. The DBA will act as a key technical resource, providing support for both the Ellucian Banner applications and the underlying database infrastructure. Collaboration is essential, as the DBA will work closely with the Lead DBA and the Banner team to support a diverse range of applications from the Ellucian suite and other third-party products. The DBA will also engage directly with functional stakeholders to optimize and upgrade applications, ensuring they align with evolving business needs. Additionally, the DBA will support the Business Intelligence (BI) and Analytics teams, facilitating data-driven decision-making processes. In this role, the DBA will be responsible for maintaining Oracle-based database systems, primarily related to the Ellucian Banner ERP and its associated products. They will serve as a technical expert for troubleshooting issues and problem resolution, escalating functional, technical, and organizational issues as necessary. The DBA will create and maintain comprehensive database documentation, including standards and policies. Routine database administration tasks will include performing backups, restores, patches, and security updates, as well as monitoring and maintaining the day-to-day operations of the Banner ERP and related applications. This includes identifying and resolving issues proactively, managing user access and permissions, and ensuring data security and integrity. Technical support and troubleshooting are also key components of this position. The DBA will provide technical support for Ellucian Banner applications and database-related issues, collaborating with stakeholders, developers, and operations teams to resolve complex problems. They will diagnose and address database performance issues, ERP application challenges, and other technical difficulties, while also assisting with various projects as assigned. The DBA must possess strong communication skills to effectively interact with both technical and non-technical personnel across the organization, adapting their communication style to suit different audiences. Overall, this position is vital for maintaining the integrity and performance of the university's database systems, contributing to the institution's mission of providing quality education.

Responsibilities

  • Maintain Oracle based database systems related to the Ellucian Banner ERP and related products.
  • Serve as a technical expert for troubleshooting issues and problem resolution, escalating issues where appropriate.
  • Create and maintain database documentation, including standards and policies.
  • Perform routine database administration tasks such as backups, restores, patches, and security updates.
  • Monitor and maintain the day-to-day operations of the Banner ERP and related application performance and health, identifying and resolving issues proactively.
  • Manage user access and permissions, ensuring data security and integrity.
  • Provide technical support for Ellucian Banner applications and database-related issues.
  • Collaborate with stakeholders, developers, and operations teams to troubleshoot and resolve complex issues.
  • Diagnose and resolve database performance problems, ERP application issues, and other technical difficulties.
  • Assist with various projects as assigned.

Requirements

  • Bachelor's degree in a related field.
  • Minimum 3 years of related database administration and application infrastructure experience.
  • Experience with Ellucian Banner products and Oracle databases.
  • Experience with projects involving multiple technologies and functions.
  • Ability to work independently and collaboratively in a cross-functional team environment.
  • Strong interpersonal and communication skills to work with technical and non-technical personnel.
  • Excellent organizational and technical skills to diagnose problems in a dynamic environment.
  • Knowledge of related security best practices.
  • Competence with Linux, SQL, and PL/SQL.

Nice-to-haves

  • Master's degree in a related field.
  • Experience working in higher education.
  • Experience serving on campus task forces/committees as a technical lead/technical advisor.
  • Experience in PL/SQL and other developer tools for programming enhancements.
  • Proficiency with Linux scripting.
  • Experience with Ellucian ODS and EDW.
  • Experience with Evisions and Automic.
  • Experience with cloud applications/systems, including Ellucian Experience, Advise, Degree Works.
  • Advanced professional expertise in Oracle Database Administration, Apache Tomcat, and middleware integrations.

Benefits

  • Commensurate salary based on experience.
  • Opportunities for professional development and training.
  • Supportive work environment that values diversity and inclusion.
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