Database Administrator

William Jewell College - Liberty, MO

Full-time

Liberty, MO

Educational Services

About the position

The Database Administrator is a critical role responsible for the design, implementation, and monitoring of database management systems and related applications and integrations. This position ensures that all systems are performing at an optimal level, which is essential for the smooth operation of the organization. The administrator will implement processes that adhere to timelines and requirements, meet customer/user expectations, and uphold quality standards. Additionally, the role involves overseeing the coordination of database-related responsibilities, including all project-oriented work efforts. In this capacity, the Database Administrator will actively participate in related technology committees and projects, consulting with functional users and departments to ensure that database solutions align with organizational needs. Collaboration with business intelligence efforts is also a key aspect of this role, as it helps to leverage data for informed decision-making. The administrator will provide oversight for the installation, administration, maintenance, monitoring, technical support, and problem resolution for databases, including integrations, serving as a technical expert for troubleshooting issues. The role requires participation in the creation, revision, and execution of project plans, which includes identifying resource needs, performing quality reviews, and escalating functional, technical, and organizational issues as appropriate. The Database Administrator will also be responsible for monitoring and maintaining the day-to-day operations of the ERP system, coordinating efforts between the information technology team, analysts, and programmers on maintenance tasks. Furthermore, the administrator will collaborate to maintain and enforce database standards, policies, and procedures, as well as change management standards and change control policies, ensuring consistency and standardization across the organization. Disaster recovery, including database backups and recovery, is another critical responsibility of this role, along with special projects and continuous professional and technical development. Other duties and responsibilities may be assigned as needed.

Responsibilities

• Provide oversight for the installation, administration, maintenance, monitoring, technical support, and problem resolution for databases, including integrations.
• Serve as a technical expert for troubleshooting issues.
• Participate in the creation, revision, and execution of project plans, including identifying resource needs, performing quality review, and escalating functional, technical, and organizational issues as appropriate.
• Use relational databases and query, create, and maintain working datasets from ERP (Ellucian Colleague).
• Monitor and maintain the day-to-day operations of ERP.
• Coordinate efforts between the information technology team, analysts, and programmers on maintenance.
• Collaborate to maintain and enforce database standards, policies, and procedures, change management standards, and change control policies, ensuring consistency and standardization.
• Manage disaster recovery, including database backups and recovery.
• Engage in special projects and continuous professional and technical development.
• Perform other duties and responsibilities assigned.

Requirements

• Minimum of a Bachelor's degree in a computer-related field preferred, or completion of recognized applicable IT credential.
• At least 5 years of experience in information technology positions is required, preferably with a minimum of 2 years in a higher education setting.
• Strong technical knowledge in computing is required.
• Specific knowledge of Ellucian Colleague and Etrieve by Softdocs is preferred.
• Competence with Unidata and/or SQL is necessary.
• Expert oral and written communication skills for translating technical procedures and priorities into lay language.
• Ability to analyze, design, and implement information technology systems appropriate to the needs and resources available at William Jewell College.