Database and Process Tool Analyst

$102,000 - $120,650/Yr

The Pokemon Company International - Bellevue, WA

Full-time

Hybrid - Bellevue, WA

Merchant Wholesalers, Durable Goods

About the position

The Database and Process Tool Analyst at The Pokémon Company International plays a crucial role in supporting the development of the internal and proprietary Pokémon Trading Card Game database and process tool. This position involves managing shared integrations with the tool and overseeing various data projects that will be included in the database. The analyst will be responsible for creating, managing, and testing Jira tickets, handling user feature requests, and creating bug reports while prioritizing responses. Additionally, the analyst will review the ticket backlog and participate in sprint planning, taking on additional scrum master duties as needed. The role requires interfacing with other teams to resolve bugs and data issues, following up on feature requests and bug reports, and writing release notes for each new release of the database and process tool. The analyst will also update user manuals and other documentation as necessary, and write quarterly functionality and release reports for stakeholders. As a product co-owner and subject matter expert for the database and process tool, the analyst will need to learn and utilize knowledge of the Pokémon Trading Card Game development process to support the tool's development effectively. User provisioning duties for the database and process tool will also be part of the role, along with conducting monthly training classes for new users and hosting discovery sessions with teams on feature requests or complex issues. The analyst will ensure that UX and front-end feature requests are developed appropriately and assist other teams with data issues in the database and process tool while advising on process improvements. Roadmap planning for the database and process tool, working with third-party vendors, and supporting long-term integration projects will also be key responsibilities. The analyst will own, manage, and complete long-term Pokémon Trading Card Game data projects for inclusion in the database, keeping up to date with any upcoming changes to the Pokémon Trading Card Game to support their inclusion in the database and process tool.

Responsibilities

• Create, manage, and test/QC Jira tickets.
• Manage user feature requests and create bug reports.
• Prioritize responses to bug reports and review ticket backlog.
• Participate in sprint planning and perform additional scrum master duties as needed.
• Interface with other teams to fix bugs and data issues.
• Follow up with teams on their feature requests and bug reports.
• Write release notes for each new release of the database and process tool.
• Update user manual and other documentation as needed.
• Write quarterly functionality and release reports for stakeholders.
• Act as product co-owner and subject matter expert for the database and process tool.
• Learn and utilize knowledge of PTCG development process in supporting development of database and process tool.
• Conduct user provisioning duties for database and process tool.
• Conduct monthly and as needed training classes for new users.
• Host discovery sessions with teams on feature requests or complex issues.
• Ensure UX and front-end feature requests are developed appropriately.
• Assist other teams with data issues in database and process tool and advise on process improvements.
• Plan roadmap for database and process tool.
• Work with third-party vendors and partner companies on ongoing projects and day-to-day development cycle.
• Support long-term integration projects for database and process tool.
• Own, manage, and complete long-term Pokémon Trading Card Game data projects for inclusion in database.

Requirements

• Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.
• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
• Experience supporting development of a proprietary tool at a large or mid-size company preferred.
• Experience with Agile/iterative development methodologies and tools (Jira, Jira Service Desk).
• Knowledge of Pokémon brand required.
• Knowledge of or familiarity with the Pokémon Trading Card Game required.
• Knowledge of other trading card games a plus.
• Experience with data management and relational databases.
• Database integration experience preferred.
• Experience working with stakeholders in different time zones preferred.
• Ability to work independently, handle multiple assignments, balance priorities and meet deadlines.
• Strong attention to detail.
• Great analytical and problem-solving skills and the ability to improve functionality or best practices.
• Ability to plan with long-term goals in mind.
• Excellent communication skills.

Nice-to-haves

• Experience with data management and relational databases.
• Knowledge of other trading card games.

Benefits

• Commuter assistance
• Relocation assistance
• Family leave
• 401(k) matching
• Gym membership
• Life insurance