Database and Research Analyst

$52,499 - $52,499/Yr

City Of Little Rock - Little Rock, AR

posted 3 months ago

Full-time - Entry Level
Little Rock, AR
Executive, Legislative, and Other General Government Support

About the position

The City of Little Rock is seeking a Database and Research Analyst to maintain and optimize organization-wide database platforms, ensuring the integrity and validity of data for the Little Rock Convention & Visitor's Bureau (LRCVB). This role is crucial in leveraging data and research to support informed decision-making, drive business growth, and enhance the organizational performance of the LRCVB. The analyst will be responsible for the administration and maintenance of a customer relationship management (CRM) system, which is essential for managing interactions with current and potential customers. The position requires a strong analytical mindset to interpret data and provide actionable insights that will aid in strategic planning and operational efficiency. In addition to technical skills, the role demands effective communication and collaboration with various departments to ensure that data-driven strategies align with the overall goals of the organization. The analyst will also be tasked with developing reports and presentations that summarize findings and recommendations based on data analysis. This position is designated as safety-sensitive under the Arkansas Medical Marijuana Amendment, and candidates must be prepared to comply with pre-employment screenings, including drug and alcohol testing. The ideal candidate will possess a Bachelor's degree in Business Administration, Business Management, Data Analytics, or a related field, along with at least two years of relevant experience. The role may require working nights, weekends, and holidays as needed, reflecting the dynamic nature of the tourism and convention industry in Little Rock.

Responsibilities

  • Maintain and optimize organization-wide database platforms.
  • Ensure the integrity and validity of data for the LRCVB.
  • Leverage data and research to support informed decision-making.
  • Drive business growth and optimize organizational performance.
  • Administer and maintain the customer relationship management (CRM) system.
  • Develop reports and presentations summarizing data analysis findings.
  • Collaborate with various departments to align data-driven strategies with organizational goals.

Requirements

  • Bachelor's degree in Business Administration, Business Management, Data Analytics, or a related area.
  • Two years of experience in the administration and maintenance of a CRM system or related area.
  • Two years of demonstrated advanced-level Microsoft Excel experience.
  • Valid Arkansas Class D (Non-Commercial Vehicle) Driver's License before employment.
  • Proof of valid automobile insurance before driving any LRCVB vehicle.

Nice-to-haves

  • Experience with data visualization tools.
  • Knowledge of statistical analysis techniques.
  • Familiarity with database management systems.

Benefits

  • Dental insurance
  • Flexible spending account
  • Health savings account
  • Tuition reimbursement
  • Health Insurance - Cigna
  • Life Insurance
  • Accidental Death and Dismemberment
  • Long Term Disability
  • Pension
  • Deferred Compensation
  • Voluntary Supplement Coverage - AFLAC
  • Tuition Assistance - $1,000 per semester, up to $3,000 per calendar year.
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