Database DevOps Engineer

$120,000 - $140,000/Yr

Convoso - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Publishing Industries

About the position

The Database DevOps Engineer at Convoso is responsible for managing and optimizing MySQL and Redis databases to support the company's innovative contact center software solutions. This role involves designing, deploying, and maintaining complex database systems, ensuring high availability and performance, and collaborating with various teams to enhance database functionality and efficiency.

Responsibilities

• Maintain and support the current MYSQL/InnoDB & Redis/KeyDB database, including the creation of new databases, migrations, backups, and replications.
• Design, plan, and deploy database schemas.
• Review existing databases and provide recommendations to improve performance and scalability, including multi-site replication.
• Ensure data is properly backed up and consistent.
• Define customer needs and functionality in a service development cycle.
• Communicate best practices for database management and future capacity requirements.
• Document database schemas, relationships, performance bottlenecks, and data flows.
• Coordinate testing and evaluation for design implementation, including database tools and software selection.
• Ensure high levels of database and systems availability, stability, and scalability.
• Implement warranty and support activities.
• Plan and implement system automation for better efficiency.
• Oversee the development of customized software and hardware requirements.
• Stay up-to-date with security best practices and drive implementation accordingly.
• Collaborate with professionals to ensure high-quality deliverables within organizational guidelines.
• Run diagnostics to resolve customer-reported issues.
• Optimize work processes and manage risks in projects.

Requirements

• Minimum 3 years experience configuring and supporting MySQL/MariaDB database management and data modeling in Linux environments.
• Solid database concepts and design knowledge (ACID, abstraction levels, schemas and constraints, stored procedures, replication).
• Strong troubleshooting skills in database performance analysis and improvements.
• Good knowledge of storage, networking, and systems impacting database performance.
• Experience in administration and performance tuning of database-related tools and environments.
• Experience with monitoring systems like Grafana, Prometheus, Zabbix.
• Experience in planning, executing, and managing large-scale system deployments for high availability and performance.
• Skilled in system scripting and automation using tools like Ansible, Chef, Terraform.
• Solid scripting skills (e.g., Python, Ruby, Bash, Perl).
• Proven experience in configuring and troubleshooting UNIX/Linux-based environments.
• Strong work ethic and communication skills, both spoken and written.
• Flexibility to work various shifts and availability for overtime.
• BS/MS degree in Computer Science, Engineering, or a related subject.

Nice-to-haves

• Experience with cloud-based database solutions.
• Familiarity with AI and machine learning technologies.
• Knowledge of additional database systems such as PostgreSQL or MongoDB.

Benefits

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash
• Free Parking