Database Manager - Philanthropy Dept.

$75,000 - $90,000/Yr

Internet Archive - San Francisco, CA

Full-time - Senior

San Francisco, CA

51-100 employees

Web Search Portals, Libraries, Archives, and Other Information Services

About the position

The Database Manager for the Philanthropy Department at the Internet Archive will oversee the administration of the CiviCRM system, ensuring its optimal performance and alignment with the organization's revenue growth strategies. This role involves technical responsibilities including system configuration, user training, and data management, all aimed at enhancing fundraising operations. The position requires collaboration with the Director of Philanthropy to analyze data and implement improvements that drive engagement and fundraising success.

Responsibilities

• Serve as primary system administrator for the Philanthropy Department.
• Ensure optimal performance of CiviCRM system and products.
• Plan and design an optimal system to align with expected revenue growth.
• Track donations and ongoing fundraising activities based on sales and lead generation.
• Analyze data with the director to drive strategies related to improved engagement and fundraising.
• Handle basic administrative functions including user maintenance and report generation.
• Take ownership of requests for system improvements and implement changes.
• Automate processes using Civi tools such as process builder and validation rules.
• Manage integrations and APIs not handled by developers.
• Identify, install, and maintain appropriate APIs for event management and online donations.
• Train new users and enhance database usage skills across the department.
• Document processes, customizations, and changes to field history tables.
• Manage CiviCRM roles, profiles, sharing rules, workflows, and groups.
• Import sales/fundraising leads and contacts into the database.
• Manage dashboards and streamline fundraising reporting.

Requirements

• B.A. degree or higher in database management or computer science and administration.
• CiviCRM open source certified administrator or database certified administrator.
• 5 - 7 years of experience as a database administrator in a similar environment.
• Strong understanding of the Civi database platform and ability to build custom apps and objects.
• Experience working with Civi database in an environment that includes an API aggregator.
• Demonstrated ability to understand and articulate complex database processes.
• In-depth knowledge of CiviCRM or Salesforce CRM products and their functionalities.

Nice-to-haves

• Knowledge of working in a Nonprofit environment with nonprofit database experience (Salesforce, Microsoft, CiviCRM).
• Excellent project management skills and a positive attitude.
• Creative and analytical thinker with strong problem-solving skills.
• Ability to critically evaluate and prioritize information from multiple sources.

Benefits

• PTO
• Paid holidays
• Medical benefits
• Dental benefits
• Vision benefits
• Health savings accounts
• Flex spending accounts
• Commuter benefits
• Short term disability
• Long term disability
• Retirement programs