Database Manager

$50,000 - $60,000/Yr

Martha O'Bryan Center - Nashville, TN

Full-time

Nashville, TN

Private Households

About the position

The Database Manager at Martha O'Bryan Center (MOBC) plays a crucial role in managing and supporting the organization's Salesforce database. This position is responsible for maintaining data integrity, training staff, and collaborating with stakeholders to enhance system processes. The role aims to foster a culture of continuous learning and improvement within the organization, contributing to its mission of alleviating poverty in the community.

Responsibilities

• Manage the Salesforce database including maintenance, data cleanups, and report generation.
• Batch upload/update data to assist staff with large-scale data entry.
• Manage user/license and security settings.
• Perform simple Salesforce development tasks as needed.
• Collaborate with stakeholders to evaluate and improve system processes.
• Train staff on database usage, including onboarding and ongoing training.
• Develop and maintain written policies and user manuals for database efficiency.
• Manage third-party developers for database-related tasks.
• Stay updated with Salesforce and Exponent Case Management announcements and industry developments.

Requirements

• Associate's degree required; Bachelor's degree preferred.
• Two or more years of related work experience, preferably in a non-profit setting.
• Proficiency in Salesforce is essential.
• Strong project management and time management skills.
• Excellent verbal and written communication skills.

Nice-to-haves

• Non-profit experience preferred.
• Ability to work well in a team and independently with minimal direction.
• Strong interpersonal and customer service skills.

Benefits

• Salary range of $50,000 to $60,000 annually.
• Opportunity to work in a nationally recognized anti-poverty organization.