Oracle - Atlanta, GA
posted 2 months ago
This is a hands-on position with the successful applicant ready and able to assist with time-sensitive project issues and customer escalations. The role will look for efficiencies to improve quality and opportunities to advance the team capability through automation and education. This role requires excellent organizational skills and an ability to manage many concurrent projects. The applicant will spend most of their time managing the day-to-day operations of the team, responding to the needs of the customer base on an as-needed basis. The tasks may concern routine database maintenance, rapid response to unexpected outages or availability issues, or identifying and managing projects to continuously improve the quality of service provided to our users. Top skills to be successful include leadership and people management, the ability to work in a collaborative, cross-functional team environment, and the ability to work calmly under pressure with customers. Effective communication of technical ideas verbally and in writing is essential, including the ability to create technical proposals, design specs, architecture diagrams, and presentations. The role also requires a strong technical background in Oracle Database, Oracle Grid Infrastructure, ASM & RAC, Oracle Goldengate, Dataguard, and Maximum Availability Architecture best practices, as well as experience with Oracle Cloud and Exadata Cloud Service (ExaCS) and Oracle Autonomous Database (ADB).