Database Operations Manager

Scad - Savannah, GA

Full-time - Mid Level

Savannah, GA

Educational Services

About the position

As the Database Operations Manager at SCAD, you will play a crucial role in maintaining the processing system to ensure optimal performance and database integrity. This position is vital for assuring accurate data and resolving conflicts with other agencies, all under the supervision of the Director of Financial Aid. Your responsibilities will include supporting system testing and the implementation of upgrades and related technology, as well as informing users of any changes that occur. You will assist with the new aid year setup, create reports in Cognos, and regularly update financial aid reports in accordance with any programmatic changes. Additionally, you will create and provide scheduled Cognos reports to other related departments and offer technical support for applications. In your role as Operations Manager, you will manage the production calendar and implement the new aid year setup, supporting the algorithmic rules for budgeting, awarding, and disbursement. You will coordinate with processing teams, student accounts, and finance to run the disbursement of all financial aid funds and report records as required. Your duties will include balancing all funds as prescribed by their agencies, performing fund returns, aiding in the completion of A-133 and FISAP reports, and working with IMT to install necessary upgrades. You will also set up letters or emails in letter generation software, run processes to create FISAP data sheets, and coordinate with SFS mass messaging with the Student Financial Information Coordinator, providing support for daily departmental functions. As the Operations Manager, you will manage student viewed data in the Self-Service Banner module and perform Satisfactory Academic Progress reviews for students at the end of each quarter. Collaboration with internal departments for feedback on academic plans will be essential, as you will provide quarterly reports to academic advising for proactive outreach for students. Maintaining automated Banner processes with IMT support and aiding the technical team in creating an automated workflow via staff training will also be part of your responsibilities.

Responsibilities

• Maintain the processing system to ensure optimal performance and database integrity.
• Support system testing and the implementation of upgrades and related technology.
• Assist with new aid year setup and create reports in Cognos.
• Regularly update financial aid reports in accordance with programmatic changes.
• Create and provide scheduled Cognos reports to other related departments.
• Provide technical support for applications.
• Manage the production calendar and implement the new aid year setup.
• Support algorithmic rules for budgeting, awarding, and disbursement.
• Run the disbursement of all financial aid funds and report records as required.
• Balance all funds as prescribed by their agencies and perform fund returns.
• Aid in the completion of A-133 and FISAP reports.
• Work with IMT to install necessary upgrades and set up letters or emails in letter generation software.
• Run processes to create FISAP data sheets.
• Coordinate with SFS mass messaging with the student financial information coordinator.
• Manage student viewed data in the Self-Service Banner module.
• Perform Satisfactory Academic Progress reviews for students at the end of each quarter.
• Collaborate with internal departments for feedback on academic plans.
• Provide quarterly reports to academic advising for proactive outreach for students.
• Maintain automated Banner processes with IMT support.
• Aid the technical team in creating an automated workflow via staff trainings.

Requirements

• Bachelor's degree from a four-year college or university; or one to two years related experience training; or equivalent combination of education and experience.