DATABASE PROGRAMMER ANALYST (Remote Opportunity)

$51,875 - $83,304/Yr

University of Missouri - Columbia, MO

Full-time - Mid Level

Remote - Columbia, MO

Educational Services

About the position

This position is part of the Enterprise Service Management development and administration team at the University of Missouri. The primary focus is on developing new features for campus IT groups and departments utilizing the Enterprise Service Management solution, including TeamDynamix Client Portal, Ticketing, and Asset application development. Responsibilities include troubleshooting, system maintenance, performance monitoring, and participating in an on-call rotation. The role requires collaboration with team members and other departments, utilizing Agile methodologies for project management.

Responsibilities

• Develop new features for campus IT groups and departments using the Enterprise Service Management solution.
• Administer and troubleshoot the TeamDynamix Client Portal, Ticketing, and Asset applications.
• Complete routine system maintenance and performance monitoring/analysis.
• Participate in an on-call rotation for system failures and deadlines.
• Identify requirements and prepare solution proposals for IT needs.
• Coordinate user acceptance testing and participate in knowledge transfer.
• Develop end-user documentation and training materials.

Requirements

• Working knowledge of programming languages, operating systems, and database management.
• Experience with HTML, CSS, JavaScript, and code versioning repositories.
• 3+ years of development experience and 5+ years of professional experience.
• Experience with server-side frameworks such as Microsoft .NET Core, C#, and PowerShell.
• Knowledge of IT Service Management or Enterprise Service Management solutions.

Nice-to-haves

• Knowledge of data modeling concepts and database design techniques.
• Experience with Microsoft SQL Server and Azure cloud services.
• Effective communication and interpersonal skills for user training and documentation.
• Strong time management and organizational skills for project management.
• Ability to work under pressure and meet strict deadlines.

Benefits

• Medical, dental, and vision plans
• Retirement plans
• Paid time off
• Short- and long-term disability
• Paid parental leave
• Paid caregiver leave
• Educational fee discounts for all four UM System campuses