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Express Employment Professionals - Cincinnati, OH

posted 2 months ago

Full-time - Entry Level
Remote - Cincinnati, OH
Administrative and Support Services

About the position

The Database Specialist position at a non-profit organization in Cincinnati, OH, involves managing donor information and processing donations efficiently. This hybrid role requires working in the office three days a week and allows for remote work on the other two days. The specialist will ensure data integrity in the donor database and respond to inquiries, contributing to the organization's fundraising efforts.

Responsibilities

  • Accurately enter and manage gifts in the donor database, including various donation types and payments.
  • Set up new gift batches and process donations within 24-48 hours, ensuring proper coding.
  • Create tribute accounts and manage matching gift donations.
  • Generate tax receipts for all donors promptly.
  • Maintain and update constituent records based on new information.
  • Create mailing lists for appeals, events, and newsletters.
  • Conduct regular CRM maintenance to ensure data integrity.
  • Respond to donor inquiries via phone and email.
  • Perform additional data entry and projects as needed.
  • Run queries and reports to support various departments.
  • Organize donor lists for events and manage CRM automation.

Requirements

  • 2+ years in gift processing and CRM management
  • Previous experience in a Non-Profit is required
  • Strong data entry skills with attention to detail
  • Excellent problem-solving abilities and clerical accuracy
  • Professional demeanor with strong communication skills
  • Team-oriented with the ability to work independently
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Enthusiastic about technology and continuous learning.

Benefits

  • Work from home
  • Hybrid work schedule
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