Database Specialist

Solarwinds - Austin, TX

Full-time - Entry Level

Austin, TX

Publishing Industries

About the position

The Database Specialist at SolarWinds is responsible for achieving sales targets for SolarWinds products and solutions, managing customer accounts, and collaborating with cross-functional teams to drive sales growth. This role involves engaging with customers to understand their business needs, providing product demonstrations, and maintaining accurate records in Salesforce. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional customer service while meeting sales objectives.

Responsibilities

• Achieve time-bound sales targets for SolarWinds products and solutions.
• Manage customer accounts throughout the entire sales process.
• Communicate updates to sales managers regarding customer interactions.
• Source new sales opportunities through inbound calls and outbound prospecting.
• Cultivate relationships with key partners to drive sales.
• Establish a solid understanding of customers' business needs.
• Research and analyze competitive and industry trends for internal use.
• Partner with sales engineering to conduct product demonstrations.
• Maintain accurate customer records and activity reports in Salesforce.com.
• Identify new business and market opportunities.

Requirements

• Proven track record of meeting or exceeding assigned quotas.
• Demonstrated ability to convert cross and up-selling opportunities.
• Previous IT monitoring experience.
• Ability to communicate technical and business concepts effectively.
• Advanced knowledge of pipeline and opportunity management in Salesforce.
• Strong leadership skills and ability to motivate a sales team.
• Business planning and financial skills, including strong pipeline management capabilities.
• Excellent verbal/written communication and presentation skills.

Nice-to-haves

• 2-3 years' experience in a sales or phone sales role in the IT management software market.
• Bachelor's degree or equivalent combination of education and experience.

Benefits

• Competitive salary
• Health insurance
• 401k plan
• Paid holidays
• Professional development opportunities