DATABASE& SYSTEM ADMINISTRATOR

My Florida Regional Mls - Zellwood, FL

Full-time - Mid Level

Hybrid - Zellwood, FL

Real Estate

About the position

The Database & System Administrator at Stellar MLS is responsible for maintaining and administering IT resources, including databases, servers, and cloud infrastructure, to ensure high availability and security. This role involves collaborating with team members to implement policies and procedures that align with company goals and regulatory requirements. The position requires a hybrid work environment, allowing for both in-office and remote work within Florida.

Responsibilities

• Interact with team members on support-related issues in a technical support role.
• Respond to user requests via telephone, e-mail, walk-ins, and chat in a courteous manner, creating relevant documentation as needed.
• Create required reports in response to business user needs.
• Recommend software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases, especially related to databases.
• Utilize existing documentation to complete recurring tasks.
• Assist with communications and connection solutions, including workstation connectivity and local area networks.
• Monitor systems and databases to ensure they have the latest updates and security patches.
• Assist in troubleshooting internal and data center network/server issues.
• Monitor backups of servers and related systems.
• Ensure adherence to company IT policies and procedures.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
• Administer, configure, and maintain Microsoft SQL Server, including on-prem and Azure SQL environments.
• Perform regular database maintenance tasks such as backup/restore, optimization, and indexing.
• Write, test, and optimize SQL queries, views, stored procedures, and SSIS packages.
• Ensure data integrity and availability through proper management of database schemas, indexes, and table partitions.
• Implement and manage database security, including roles, permissions, and encryption.
• Manage and maintain data warehouse systems, ensuring proper ETL processes and data quality.
• Utilize database management tools for monitoring, alerting, and performance tuning.
• Develop and maintain documentation of database configurations, processes, and procedures.
• Collaborate with development teams to design and implement database solutions that meet business requirements.
• Assist with disaster recovery planning and execution related to database systems.
• Administer Microsoft 365 services including Exchange Online and Azure Active Directory.
• Be on-call for production systems support.
• Perform other responsibilities as assigned.

Requirements

• Experience with database clustering, replication, and high availability configurations.
• Working technical knowledge of networking protocols and standards such as TCP/IP, DNS, DHCP, FTP, SFTP, FTPS, SSH, Subnetting, VLANs, VPNs.
• Hands-on experience managing Microsoft Azure Networking, VM, backups, security, etc.
• Familiarity with security best practices and MFA, WAF, etc.
• Hands-on experience administering Active Directory (ADFS, ADDS, Group Policies, DNS, DHCP, etc.).
• Salesforce Administration experience is a plus.
• Working knowledge of virtualization technologies such as VMware vSphere, Azure, Serverless, AWS, etc.
• Experience with Microsoft Windows Server operating systems 2008-2022 and Windows 10/11 administration.
• Experience managing File and Print Servers.
• Experience with web servers IIS, Apache/LAMP Stack, Basic HTML/PHP, load balancers, CDN, WAF.
• Ability to work well with others and follow tasks to logical completion with minimal intervention.
• Strong organizational skills with attention to detail in a fast-paced environment.
• Exceptional customer service skills.
• Proven analytical and problem-solving abilities.

Nice-to-haves

• Experience with data management.
• AI Skills such as Prompting, RAG, GPT, Gemini, etc.
• Experience with SOC2 and CIS 8 Security Controls.

Benefits

• Comprehensive benefits package including medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan.