Database System Manager

Talladega College - Talladega, AL

Full-time

Talladega, AL

Educational Services

About the position

The Database System Manager at Talladega College is responsible for the management, administration, performance, reliability, integrity, and security of the College's student and administrative information system, specifically Jenzabar One. This role involves coordinating with support groups and application managers to meet business objectives and providing technology support to users.

Responsibilities

• Provide technology support to users by installing client software, maintaining user accounts, and troubleshooting software and hardware issues.
• Customize reports and applications based on college priorities.
• Utilize Infomaker to design, develop, and maintain custom reports for departments.
• Collaborate with cross-functional teams to understand reporting needs and provide data solutions using Infomaker.
• Perform data analysis, extraction, and integration to support institutional goals and decision-making.
• Troubleshoot and resolve technical issues within Jenzabar One and Infomaker, offering guidance to end-users.
• Train and support staff in the effective use of Jenzabar One and Infomaker, creating documentation and best practices.
• Regularly review and maintain data integrity, implementing data governance standards.
• Monitor system updates and improvements for Jenzabar One and Infomaker, ensuring compliance with institutional standards.
• Provide support to other areas of Information Technology as needed.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field; equivalent experience is also acceptable.
• 2+ years of experience working with Jenzabar One, including system configuration and maintenance.
• Proficiency in Infomaker for custom report creation, modification, and troubleshooting.
• Solid understanding of data management, data integrity, and reporting best practices.
• Excellent analytical skills with attention to detail and accuracy.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical users.
• Demonstrated problem-solving abilities and ability to work independently.
• Strong working knowledge of Windows-compatible computers and database design and management using Microsoft SQL Server.

Nice-to-haves

• Experience in a higher education environment, particularly with student information systems and financial reporting.
• Knowledge of SQL and data integration processes.
• Familiarity with data visualization tools and advanced reporting methodologies.