Datacenter Change/Business Program Manager

$100,800 - $222,000/Yr

Microsoft - Chicago, IL

Full-time - Mid Level

Chicago, IL

5,001-10,000 employees

Publishing Industries

About the position

The Datacenter Change/Business Program Manager at Microsoft plays a crucial role in optimizing IT capacity and reducing stranded capacity within datacenters. This position involves collaboration with various teams to ensure effective deployment planning and operational efficiency, contributing to the overall success of Microsoft's cloud services. The role emphasizes leadership, project management, and communication skills to drive initiatives that support the company's infrastructure and sustainability goals.

Responsibilities

• Provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule.
• Support the DC Project Manager with project estimation, budget management, ROI calculations, and formulate project delivery strategies while establishing milestones and schedules.
• Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes.
• Support the Campus Director with Field Employee communications including townhalls, organizing listening sessions, and local campus level communications.
• Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance with fiscal calendars and objectives.
• Support field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level.
• Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams.

Requirements

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.

Nice-to-haves

• 7+ Years' experience in a 24x7x365 production environment or related experience.
• 7+ Years' experience in datacenter processes and tooling or related experience.
• 5+ Years' experience in change control processes.
• Information Technology Infrastructure Library Foundation Certification.
• Technical College degree or certification in Computer Science, Math, Telecommunications, Electrical- or Mechanical Engineering or equivalent work experience.

Benefits

• Career Rotation Programs
• Diversity & Inclusion trainings and events
• Professional certifications