Datacenter DRAM Field Applications Engineer

$153,000 - $310,000/Yr

Micron Technology - Seattle, WA

Full-time - Mid Level

Seattle, WA

Computer and Electronic Product Manufacturing

About the position

As a Datacenter DRAM Field Applications Engineer at Micron Technology, you will serve as a primary technical contact for datacenter customers, working to achieve design wins and qualifications for Micron's DRAM and Compute-focused products. This role involves collaborating with sales and internal teams to develop strategic plans, solving customer configuration challenges, and providing training on technical topics. You will play a crucial role in ensuring customer satisfaction and driving revenue growth through innovative memory solutions.

Responsibilities

• Work to attain design wins and qualifications of Micron DRAM and other Compute focused products in customer applications.
• Work closely with Sales and other teams to develop and implement a strategic plan & supervise progress to key objectives.
• Solve customers' systems configuration and setup challenges.
• Work with and drive internal marketing and development teams to determine the feasibility of specific new products, packaging or features and ensuring customer specifications are met.
• Work with customers to determine the best memory footprint and best system configuration for the specific target application in the Compute/Cloud space.
• Identify and communicate customer focused collateral (e.g., product guides, cross references, advertisements, etc.).
• Work with customers to handle and solve issues during qualification, manufacturing, and field deployment.
• Provide Training to Customers, Sales, and internal team members on key technical topics.
• Coordinate lab-related activities that support the design-in/validation process, including schematic/board layout reviews, design validation and system level testing.

Requirements

• Design, product, test, support, system, or applications engineering experience in DRAM and/or Compute system design (at least 5 years of experience).
• Systems experience, which could include Data Center Server Management, Server Logging and Management such as BMC, EMC, EDAC, etc., Server Systems hardware architecture, design, test and troubleshooting, DRAM Memory usage in Server systems, DRAM Memory interface knowledge, BIOS DRAM Memory training and error reporting/management.
• Ability to demonstrate problem solving and troubleshooting skills including lab testing (oscilloscope and logic analyzer usage) and debug.
• Self-motivated, take initiative, and to work independently or in a team environment.
• The ability to work with engineers across multiple disciplines, as well as customers of various positions including executive level interaction.
• Excellent PC usage skills including Microsoft Office (Excel, PowerPoint, Word).
• Quality and Reliability experience is a plus.
• Excellent verbal, written, and customer communications skills.
• Flexibility to travel as required.

Nice-to-haves

• Quality and Reliability experience is a plus.

Benefits

• Medical, dental, and vision plans
• Paid family leave
• Robust paid time-off program
• Paid holidays
• Income protection programs for illness or injury