DATACENTER TECHNICIAN

ALTA IT Services - North Las Vegas, NV

Full-time

North Las Vegas, NV

Professional, Scientific, and Technical Services

About the position

The Datacenter Technician role at ALTA IT Services involves working in a 24/7 operational environment, responsible for system monitoring, maintenance, and problem resolution within a data center. The technician will handle various networking aspects, ensure compliance with standards, and manage equipment inventory while working rotating shifts.

Responsibilities

• System monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution in all networking aspects.
• System Administration, Network Monitoring and Management, new buildouts, existing network changes and maintenance, and IP and system infrastructure maintenance.
• Identify root causes of technical problems and develop procedural and technical recommendations for improvement.
• Plan and coordinate the implementation of new products into the production environment.
• Monitor specific system limitations to maximize capacity and efficiency.
• Perform equipment-level capacity planning and network performance activities.
• Maintain equipment inventory and configuration management records, including software releases, patches, and hardware changes.
• Ensure compliance with applicable Data Center Standards, Service Management Quality Program, and ITIL standards.
• Assume responsibility for escalation and emergency response requests in a 24 x 7 x 365 environment.
• Monitor power, HVAC, fire detection/suppression, and local security and monitoring systems.

Requirements

• Experience in system monitoring and preventive maintenance in a data center environment.
• Knowledge of network monitoring and management.
• Familiarity with ITIL standards and service management quality programs.
• Ability to identify technical problems and develop solutions.
• Experience with equipment inventory and configuration management.

Nice-to-haves

• Certifications in networking or system administration (e.g., CompTIA, Cisco).
• Experience with data center operations and compliance standards.