DATACENTER TECHNICIAN

ALTA IT Services - North Las Vegas, NV

Full-time

North Las Vegas, NV

Professional, Scientific, and Technical Services

About the position

The Datacenter Technician role at ALTA IT Services involves working in a 24/7 operational environment, responsible for system monitoring, maintenance, and problem resolution across various networking aspects. The technician will ensure compliance with data center standards and manage equipment inventory while responding to emergency requests.

Responsibilities

• System monitoring and routine preventive maintenance.
• Customer problem tracking and network problem resolution.
• System administration and network monitoring and management.
• Planning and coordinating the implementation of new products into the production environment.
• Monitoring system limitations to maximize capacity and efficiency.
• Performing equipment-level capacity planning and network performance activities.
• Maintaining equipment inventory and configuration management records.
• Ensuring compliance with applicable Data Center Standards and ITIL standards.
• Assuming responsibility for escalation and emergency response requests.
• Monitoring power, HVAC, fire detection/suppression, and local security systems.

Requirements

• Experience in system monitoring and preventive maintenance.
• Knowledge of network monitoring and management.
• Ability to identify root causes of technical problems.
• Experience in planning and coordinating new product implementations.
• Familiarity with data center standards and ITIL standards.
• Strong problem-solving skills and attention to detail.

Nice-to-haves

• Certifications in networking or system administration.
• Experience with specific data center technologies or equipment.
• Familiarity with compliance and quality management programs.