Datacenter Technician

System One - North Las Vegas, NV

Full-time

North Las Vegas, NV

Administrative and Support Services

About the position

The Datacenter Technician role involves working in a complex communications network to ensure system uptime and reliability. The technician will be responsible for system monitoring, preventive maintenance, and problem resolution across various networking aspects. This position requires a proactive approach to identify and resolve technical issues while adhering to industry standards and best practices.

Responsibilities

• Work in a complex communications network to maintain 99.99% system uptime with zero defects.
• Perform system monitoring, routine preventive maintenance, and customer problem tracking.
• Manage system administration, network monitoring, and infrastructure maintenance.
• Identify root causes of technical problems and develop recommendations for improvement.
• Plan and coordinate the implementation of new products into the production environment.
• Monitor system limitations to maximize capacity and efficiency.
• Conduct equipment-level capacity planning and network performance activities.
• Maintain equipment inventory and configuration management records.
• Ensure compliance with Data Center Standards and ITIL standards.
• Handle escalation and emergency response requests in a 24/7 environment.
• Monitor power, HVAC, fire detection/suppression, and security systems.
• Proactively identify issues and create tickets for accurate documentation and escalation.

Requirements

• 2+ years of experience as a technician in SATCOM/Terrestrial environment with LAN/WAN standards.
• Working knowledge of TCP/IP and Ethernet configuration.

Nice-to-haves

• Industry certifications (Microsoft, Linux, VMware, Cisco, CompTIA, ITIL) are a plus.
• Working knowledge of Unix/Linux systems.
• Ability to manage in a 24x7x365 work environment and multi-task under pressure.
• Basic electronics troubleshooting skills and familiarity with test equipment.
• Knowledge of satellite and terrestrial technology (DSL, WIFI, Cable).
• Experience with Cisco, HNS, CATV/IPTV, and other Telco and IP protocol core networks.

Benefits

• Health and welfare benefits coverage options including medical, dental, vision, and life insurance.
• Participation in a 401(k) plan.