TEKsystems - San Antonio, TX

posted 3 months ago

Full-time - Entry Level
San Antonio, TX
10,001+ employees
Professional, Scientific, and Technical Services

About the position

Our client is seeking to hire Intermediate and Expert Level IT professionals who want to work in a Data Center environment. The ideal candidates will have a passion for technology and computer hardware. While experience in a Data Center environment is preferred, it is not a strict requirement. The Data Center Technicians will be responsible for physical upgrades, implementation, optimizations, and troubleshooting on-site for the data center. The role involves deploying circuit boards and troubleshooting any related issues, running diagnostics, and creating documentation. Additionally, technicians may assist in common data center activities such as rack and stack, cabling, and other related tasks. This position requires a proactive approach to addressing customer inquiries via support tickets from inception through resolution with minimal or no supervision. Technicians will support data center operations and IT systems, network services, and business-critical processes and procedures to ensure the delivery of customer products and services. They will provide technical and operational support related to colocation, connectivity, and network products and services, as well as support internal networks, IT infrastructure, computers, electronics, and telephone systems. The role also includes installing and deploying IT and network hardware, making and running patch cables, verifying testing cable paths, and maintaining infrastructure and network equipment, including break-fix work. Performing Data Center hardware and inventory audits is also part of the responsibilities.

Responsibilities

  • Address customer inquiries via support tickets from inception through resolution with minimal or no supervision.
  • Support data center operations and IT systems, network services, and business-critical processes and procedures to support the delivery of customer products and services.
  • Provide technical and operational support related to colocation, connectivity, and network products and services.
  • Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
  • Install and deploy IT and network hardware.
  • Make and run patch cables as well as verify testing cable paths.
  • Support maintenance of infrastructure, network equipment, and network services, including break-fix work.
  • Perform Data Center hardware and inventory audits.

Requirements

  • Intermediate Level (Minimum of 6 months of IT experience)
  • Experience in a Data Center environment is preferred but not required.
  • Proficiency in punch down, terminations, ticketing systems, and troubleshooting.

Nice-to-haves

  • IT certifications are encouraged to apply.
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