Rural King - Mattoon, IL

posted 3 days ago

- Entry Level
Mattoon, IL
Merchant Wholesalers, Durable Goods

About the position

An unloader is responsible for unloading goods or cargo from trucks, ships, or other transportation vehicles. Their duties ensure that items are safely and efficiently removed and properly stored in a warehouse, distribution center, or retail environment. The position involves making a meaningful impact and driving positive change in the lives of customers and the communities served. The unloader will apply a positive and enthusiastic approach to customer service while maintaining professionalism and friendliness. They will be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.

Responsibilities

  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Provide friendly, proactive, and professional internal and external customer support while assisting with inquiries, concerns, and issues promptly and effectively.
  • Actively participate in learning initiatives such as training programs, workshops, and webinars.
  • Responsible for unloading all product off inbound trucks and moving to designated location.
  • Responsible for maintaining continuity and flow of the receiving dock.
  • Good organizational skill sets due to documentation needs.
  • Ensure all quality and production goals are met daily, weekly, and monthly.
  • Follow safety regulations and maintain a clean and safe working environment.
  • May be required to cross train and perform other duties.

Requirements

  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
  • Ability to operate aligned with the People Promise, which includes having a positive and passionate attitude for and commitment to Rural King initiatives.
  • Demonstrated ability to prioritize tasks, meet deadlines, and maintain high attention to detail.
  • Proven track record of consistently producing error-free work and meeting quality standards.
  • Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
  • Proven track record of successfully adapting to new environments, responsibilities, and tasks.
  • Demonstrated willingness to take on new responsibilities, tasks, and projects, demonstrating a proactive approach to learning and growth.
  • Genuine enthusiasm for learning and personal growth, demonstrated through a track record of actively seeking opportunities for professional development.
  • Possess a growth mindset characterized by a belief in developing talents and intelligence through hard work, dedication, and continuous learning.

Nice-to-haves

  • Prior warehouse / manufacturing experience.
  • Ability to interact with the team in a fast-paced environment.
  • Remain flexible, proactive, resourceful, and efficient.
  • Prior forklift, pallet jack, and other warehouse equipment experience.

Benefits

  • 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%.
  • Healthcare plans to support your needs.
  • Virtual doctor visits.
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program.
  • 15% Associate Discount.
  • Dave Ramsey's SmartDollar Program (no cost to you!).
  • Associate Assistance Program.
  • RK Cares Associate Hardship Program.
  • 24/7 Chaplaincy Services.
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