DCM Operations Analyst

Alter Domus - Carmel, IN

Full-time - Entry Level

Carmel, IN

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The DCM Operations Analyst at Alter Domus is responsible for navigating and utilizing both external software systems and internal proprietary systems to retrieve necessary reports for job functions. This role involves coordinating with various teams to ensure timely responses to inquiries, processing documentation, and providing high-quality client service. The analyst will also be involved in financial covenant tracking, reviewing loan and legal documentation, and ensuring compliance with financial standards.

Responsibilities

• Learn to navigate and gain proficiency with external software systems and internal proprietary systems.
• Coordinate with internal and external teams to ensure timely responses and resolution to inquiries.
• Process documentation, including data entry or upload to the record-keeping system.
• Provide high-quality client service, answering inquiries and resolving problems.
• Open, review, and assign computer files according to directory/file path protocols.
• Ensure work is completed accurately and on-time while tracking and escalating issues to the appropriate business unit.
• Review loan/legal documentation, identify and extract relevant data, and enter data in systems according to policies and processes.
• Review tax and financial reporting documentation to determine compliance with financial covenant standards.
• Assist with loading financial reporting documentation into various data sites for client and lender delivery.

Requirements

• Associate's or bachelor's degree in a business-related field or relevant work experience.
• Basic knowledge and interest in the financial services industry and operations.
• Excellent written and verbal communication skills.
• High attention to detail.
• Ability to work in a high-volume, fast-paced, deadline-driven environment.
• Exceptional organizational and time management skills.
• Ability to multitask and prioritize daily workload.
• Skilled in independently researching and resolving problems.
• Experience with Microsoft Excel.

Benefits

• Support for professional accreditations such as ACCA and study leave.
• Flexible arrangements and generous holidays.
• Birthday leave.
• Continuous mentoring along career progression.
• Active sports, events, and social committees across offices.
• 24/7 support from the Employee Assistance Program.
• Opportunity to invest in growth through the Employee Share Plan.