BMO - Chicago, IL

posted 10 days ago

Full-time - Mid Level
Chicago, IL
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

The Deal Coordinator role within the Leveraged Finance Lending Operations Team at BMO involves collaborating with various stakeholders to manage and close syndicated loan transactions. The position requires expertise in loan operations, particularly with tools like LoanIQ and ClearPar, and focuses on providing exceptional customer service while ensuring compliance with policies and guidelines. The role also includes strategic planning, performance monitoring, and relationship management to support business objectives.

Responsibilities

  • Collaborate with the Capital Markets Deal Team, Booking & Funding team, external counterparties, and Borrowers.
  • Manage and close highly syndicated loan transactions from an operations perspective.
  • Provide loan closing and portfolio monitoring support in a professional and timely manner.
  • Facilitate the loan closing process and commitment management, ensuring compliance with policies and guidelines.
  • Deliver exceptional customer service by providing responsive, accurate, and knowledgeable support.
  • Address complex escalated customer requests and transactions or escalate with recommendations.
  • Act as a trusted advisor to assigned business/group and influence negotiations to achieve business objectives.
  • Assist in the development of strategic plans and support execution of strategic initiatives.
  • Conduct independent analysis and assessment to resolve strategic issues.
  • Build effective relationships with internal/external stakeholders and ensure alignment between them.
  • Monitor and track performance, addressing any issues that arise.
  • Analyze data and information to provide insights and recommendations.
  • Lead the development of communication strategies to influence or change behavior.
  • Build change management plans and participate in various change management activities.
  • Develop and manage a business/group program, reviewing its effectiveness and recommending enhancements.
  • Process complex transactions and resolve discrepancies or escalate as required.
  • Identify business needs and design/develop tools and training programs, including delivery of training.
  • Act as the day-to-day contact for vendors and support the implementation of vendor solutions.
  • Participate in deal closing events to ensure conditions and funding requirements are met.
  • Analyze credit documentation and communicate deal information to stakeholders.
  • Track and monitor credit, legal, and compliance documentation, participating in follow-up processes.
  • Gather additional documentation from customers and stakeholders to fulfill client requests.
  • Manage customer documentation to ensure proper record maintenance.
  • Investigate and address customer service issues according to established parameters.

Requirements

  • Typically between 5 - 7 years of loan operations experience, including broadly syndicated loans.
  • Post-secondary degree in a related field of study or equivalent combination of education and experience.
  • In-depth knowledge and understanding of business unit's key products, services, processes, and controls.
  • In-depth knowledge of standard desktop applications (e.g., Excel) and department systems (e.g., LoanIQ, ClearPar).
  • In-depth understanding of business unit's risk and regulatory requirements.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Strong verbal and written communication skills.
  • Excellent collaboration and team skills.
  • Strong analytical and problem-solving skills.
  • Influence skills and data-driven decision-making capabilities.

Benefits

  • Health insurance
  • Life insurance
  • Retirement plan
  • Tuition reimbursement
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