Dealership Hospitality Manager

$42,000 - $50,000/Yr

Dealerflex - West Chester, PA

Full-time - Mid Level

West Chester, PA

About the position

DealerFLEX is seeking a service-oriented Dealership Hospitality Manager with one of the top automotive dealerships in West Chester, PA. This position is crucial for ensuring the operational and financial success of our client account. As the Dealership Hospitality Manager, you will be responsible for overseeing the daily operations of the dealership and managing our employees on-site. This role requires a strong focus on employee development and adherence to company policies and procedures. You will report directly to the District Manager and will be expected to maintain high standards of service and safety in all operations. In this full-time position, you will have the opportunity for career advancement and will be supported by a company that values employee growth. The role includes onboarding, training, and managing employees, overseeing their schedules and daily tasks, and working closely with HR and the District Manager to implement company initiatives. You will also be responsible for maintaining all DealerFLEX standard operating procedures and conducting regular reviews of safety operations. Your responsibilities will include establishing regular meetings with client account holders, reviewing payroll and time attendance, assisting with budgeting, and continuously training staff on safety and service protocols. Additionally, you will mentor and coach team members to identify individuals with management potential, ensuring a strong leadership pipeline within the organization. This position is essential for the safe and efficient operation of the accounts assigned to you.

Responsibilities

• Onboard, train, and manage employees.
• Oversee employee schedules and daily tasks.
• Work with HR and the District Manager to administer company policies and initiatives.
• Maintain all DealerFLEX standard operating procedures as outlined with our client.
• Provide a daily review of safety operations.
• Establish a regularly scheduled monthly meeting with client account holders.
• Conduct a review of payroll and time and attendance.
• Assist with the budgeting process.
• Continuously train and educate staff on safety and service as outlined in the employee handbook.
• Mentor, review, and coach team members to identify individuals with management potential.
• Perform other functions and duties as required for the safe and efficient operation of accounts assigned.

Requirements

• Valid driver's license
• Minimum 5 years of driving experience
• Motor vehicle record free of any recent moving violations
• Strong problem-solving skills
• Attention to detail
• Ability to clearly communicate

Benefits

• 401(k)
• Health insurance
• Opportunities for advancement