Dean of Enrollment Operations (Internal Applicants Only)

Tri County Technical College - Pendleton, SC

Full-time - Senior

Pendleton, SC

Educational Services

About the position

The Dean of Enrollment Operations at Tri-County Technical College is responsible for providing leadership and oversight for various enrollment operations, including Financial Aid, TC Central (One-Stop Services), Testing, and CRM Operations. This role aims to enhance student enrollment services by fostering a student-centered culture and ensuring compliance with relevant regulations. The Dean will work autonomously, report to the VP of Student Affairs, and collaborate with various stakeholders to improve enrollment processes and student experiences.

Responsibilities

• Lead the development and continuous improvement of an enrollment services operational unit in collaboration with the CAO and CSSO.
• Oversee the implementation and maintenance of the college's student CRM to evaluate student progress from prospect through enrollment and retention.
• Conduct performance analysis and develop interventions to improve the student enrollment experience.
• Recommend and develop policies to implement effective enrollment services and ensure compliance with regulations.
• Supervise and evaluate teams in Financial Aid, TC Central, Testing, and CRM Administration.
• Collaborate with IT to improve admissions, registration, and financial aid processes for students.
• Serve on college cross-functional committees and represent the college on critical issues.

Requirements

• A master's degree and experience in student services programs.
• Strong working knowledge of federal and state laws and regulations.
• Ability to establish and implement strategic plans.
• Proven effective management and leadership skills.
• Experience with student information systems.

Nice-to-haves

• Excellent interpersonal skills.
• Ability to provide effective and collaborative leadership and guidance.
• Strong analytical and business skills.

Benefits

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• Paid Parental leave.
• State Retirement Plan and Deferred Compensation Programs: 401k with employer contributions.
• Professional Development Opportunities: Team bonding activities/events and professional training programs.
• Employee Assistance Program (EAP): Counseling and support services.
• Flexible work schedules, 37.5 work weeks and abbreviated Fridays.