Dedicated Final Mile Fleet Manager

Information Technology Group - Stonecrest, GA

Full-time - Manager

Stonecrest, GA

Repair and Maintenance

About the position

The Dedicated Final Mile Fleet Manager at TMC Transportation is responsible for managing dedicated drivers to meet specific operational goals, including pick-up and delivery requirements, maximizing revenue, and ensuring driver productivity. This role emphasizes coaching, leadership, and maintaining an excellent safety record while focusing on driver retention and performance management.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers, providing load information, delivery requirements, and routing
• Arrange for additional labor for deliveries that require it
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are met
• Communicate with drivers and customers to resolve any delivery issues that may arise
• Notify customers of issues or changes that might impact expectations or load assignments
• Promote safety throughout operations, ensuring compliance with drivers' hours of availability
• Focus on driver retention by understanding driver requirements and monitoring performance
• Identify, track, and resolve performance issues through evaluations and meetings
• Resolve driver conflicts and requests regarding home time, pay, equipment, and load assignments
• Maintain and submit driver payroll records weekly
• Enforce company policies and maintain records of driver performance and productivity
• Track equipment maintenance requirements and schedule necessary work
• Involve in the training process for drivers on operational details and equipment usage.

Requirements

• Four-year degree in Transportation and Logistics or relevant experience in transportation or related field
• Fluent in computer applications and proficient in keyboard skills
• Ability to function in a fast-paced work environment and tolerate stress
• Strong planning, organization, attention to detail, and problem-solving skills
• Excellent interpersonal skills, including good listening skills
• Courteous yet assertive telephone personality.

Benefits

• Competitive Salary
• Comprehensive Benefit Package
• 401(k) Plan
• Employee Ownership - ESOP