DEI Consultant - Marketplace

First Horizon - Memphis, TN

Full-time - Mid Level

Memphis, TN

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The DEI Consultant will lead the Marketplace Pillar of First Horizon's enterprise-wide strategic plan, focusing on enhancing the connection between the company's Associate Resource Groups (ARGs) and the clients they serve. This role involves developing strategies to improve accessibility and engagement with diverse populations, while also educating and equipping associates to take on leadership roles within these groups. The consultant will utilize both digital and face-to-face engagement methods to foster relationships with key stakeholders and enhance the company's understanding of DEI best practices.

Responsibilities

• Keep community members updated on DEI-related efforts through email, web, and social media.
• Monitor and enhance the company's reputation in the community.
• Amplify First Horizon's brand through various media channels.
• Keep internal associates and leaders informed about community efforts.
• Share DEI best practices from partners and present benchmarking survey results.
• Increase awareness of DEI as a critical business imperative.
• Build relationships across the enterprise to maximize effectiveness and cooperation.
• Participate on task forces and special project teams.
• Collaborate with partners to provide innovative solutions to business unit needs.
• Perform all other duties as assigned.

Requirements

• 3-5 years of leading Business Resource Group (BRG) or Employee Resource Group (ERG) programs that support client acquisition and engagement.
• Prior leadership in sales or marketing roles that successfully expanded outreach to diverse populations.
• Proficiency in digital technology such as email marketing, social media, and web design.
• Demonstrated commitment to DEI with high cultural awareness and sensitivity.
• Coursework, training, or certificates in DEI-related subjects.
• Self-starter with the ability to work independently.
• Strong project management skills to handle complex projects simultaneously.
• Advanced knowledge of state and federal laws related to DEI.

Nice-to-haves

• Experience in consulting and coaching at various management levels.
• Goal setting and planning capabilities.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Strong analytical and negotiation skills.

Benefits

• Medical with wellness incentives, dental, and vision insurance.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% match.