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First Horizon - New Orleans, LA
posted 2 months ago
About the position
The DEI Consultant will lead the Marketplace Pillar of First Horizon Bank's enterprise-wide strategic plan, focusing on enhancing the connection between the bank's Associate Resource Groups (ARGs) and the clients they serve. This role involves developing strategies to improve accessibility and engagement with diverse populations, while also educating and equipping associates to take on leadership roles within these groups. The consultant will utilize both digital and face-to-face engagement methods to foster relationships with key stakeholders and enhance the bank's understanding of DEI best practices.
Responsibilities
- Keep community members updated on DEI-related efforts through email, web, and social media
- Monitor and enhance the bank's reputation in the community
- Amplify First Horizon brand through various media channels
- Keep internal associates and leaders informed about community efforts
- Share DEI best practices from partners
- Present results of benchmarking surveys and identify opportunities for improvement
- Increase awareness of DEI as a critical business imperative
- Build relationships across the enterprise to maximize effectiveness and trust
- Participate on task forces and special project teams
- Collaborate with partners to provide innovative solutions to business unit needs
- Perform all other duties as assigned
Requirements
- 3-5 years of leading Business Resource Group (BRG) or Employee Resource Group (ERG) programs
- Prior leadership in sales or marketing roles targeting diverse populations
- Proficiency in digital technology including email marketing and social media
- Demonstrated commitment to DEI with cultural awareness and sensitivity
- Coursework or certifications in DEI-related subjects
- Self-starter with the ability to work independently
- Strong project management skills
- Advanced knowledge of DEI-related laws and regulations
Nice-to-haves
- Experience in social selling and digital engagement strategies
- Ability to handle complex issues and navigate conflict resolution
- Strong analytical skills
- Excellent organizational and communication skills
Benefits
- Medical with wellness incentives
- Dental and vision insurance
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
