DEI Consultant - Marketplace

First Horizon - Knoxville, TN

Full-time - Mid Level

Knoxville, TN

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The DEI Consultant will lead the Marketplace Pillar of First Horizon's enterprise-wide strategic plan, focusing on enhancing the connection between the company's Associate Resource Groups (ARGs) and the clients they serve. This role involves developing strategies to improve accessibility and engagement among BRGs, collaborating with various internal partners, and educating leaders on DEI best practices. The consultant will also be responsible for digital engagement and curating relevant DEI content for internal stakeholders.

Responsibilities

• Keep community members updated on DEI-related efforts through email, web, and social media.
• Monitor and enhance the company's reputation in the community.
• Amplify the First Horizon brand through various media channels.
• Keep internal associates and leaders informed about community efforts.
• Share DEI best practices from partners and present benchmarking survey results.
• Increase awareness of DEI as a critical business imperative.
• Build relationships across the enterprise to maximize effectiveness and cooperation.
• Participate on task forces and special project teams.
• Collaborate with partners to provide innovative solutions to business unit needs.
• Perform all other duties as assigned.

Requirements

• 3-5 years of leading BRG or ERG programs that support client acquisition and engagement.
• Prior leadership in sales or marketing roles that successfully expanded outreach to diverse populations.
• Proficiency in digital technology such as email marketing, social media, wireframing, and web design.
• Demonstrated commitment to DEI with high cultural awareness and sensitivity.
• Coursework, training, or certificates in DEI-related subjects.
• Self-starter with the ability to work independently.
• Strong project management skills to handle complex projects simultaneously.
• Advanced knowledge of state and federal laws related to DEI.

Nice-to-haves

• Experience in consulting and coaching at various management levels.
• Goal setting and planning capabilities.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Strong analytical abilities and negotiation skills.

Benefits

• Medical with wellness incentives, dental, and vision insurance.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.
• 401(k) with 6% match.