DELI/ASST DEPT LEADER

Kroger - Port Hueneme, CA

Part-time - Entry Level

Port Hueneme, CA

101-250 employees

Food and Beverage Retailers

About the position

The Deli/Assistant Department Leader is responsible for creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. This role involves achieving sales and profit goals for the deli department, ensuring quality assurance standards are met, and monitoring all functions and activities related to the department. The position emphasizes the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe, clean environment that encourages customer return.
• Achieve sales and profit goals established for the department and control quality assurance standards.
• Monitor all functions, duties, and activities related to the Deli department.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job-specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome and appreciated by answering questions regarding products sold within the department and throughout the store.

Requirements

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Nice-to-haves

• High School Diploma or GED.
• Any management experience.
• Any deli/retail experience.
• Second language (speaking, reading and/or writing).