DELI/ASST DEPT LEADER

City Market - Buena Vista, CO

Part-time - Entry Level

Buena Vista, CO

11-50 employees

Food and Beverage Retailers

About the position

The Deli Department Manager is responsible for creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. This role involves achieving sales and profit goals, ensuring quality assurance standards, and monitoring all functions related to the Deli department. The manager will embody the company's core values and work towards fostering a welcoming atmosphere for customers and associates alike.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe, clean environment that encourages customer return.
• Achieve sales and profit goals established for the department.
• Control all established quality assurance standards.
• Monitor all functions, duties, and activities related to the Deli department.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job-specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially promotions that affect the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws, and company guidelines.

Requirements

• Excellent oral/written communication skills.
• Current food handlers permit once employed.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).

Nice-to-haves

• High School Diploma or GED.
• Any deli/retail experience.
• Any management experience.
• Second language (speaking, reading and/or writing).

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options.
• Employee discounts on products.