Cosentino's Price Chopper - Shawnee, KS

posted 3 months ago

Full-time - Entry Level
Shawnee, KS
Food and Beverage Retailers

About the position

The Deli Clerk position at Cosentino's Price Chopper is designed to assist customers in their shopping experience by providing high-quality deli products and delivering courteous, efficient service. This role is essential in ensuring that customers receive the best possible experience while shopping in the deli section. The Deli Clerk will be responsible for preparing, packaging, and labeling deli products accurately and efficiently, while also adhering to health regulations and safety procedures. The position requires a strong commitment to customer service and the ability to resolve customer complaints professionally. The Deli Clerk will work closely with the Deli Manager and other team members to meet productivity standards and maintain a clean and organized work environment. In addition to customer service, the Deli Clerk will be involved in inventory management, ensuring that products are rotated properly and that deliveries are inspected for quality and quantity. The role also includes preparing hot and cold deli items, setting up display cases, and promoting department sales through effective merchandising. The Deli Clerk must be familiar with the items in the department to answer customer questions accurately and provide samples to encourage sales. This position is non-exempt and requires a food handling permit to be obtained within the first 14 days of employment, along with ongoing training as outlined in the Cosentino's Learning Plan.

Responsibilities

  • Efficiently and accurately prepare, package, and label products for sale to customers.
  • Practice appropriate portion control in deli production and service.
  • Manage inventory by counting and verifying merchandise against invoices and inspecting deliveries for shortages, damages, and quality.
  • Monitor product dates and practice rotation procedures.
  • Prepare and cook all deli hot foods and set up the hot case for presentation.
  • Prepare all cold deli items and ensure cleanliness in coolers, freezers, and preparation areas.
  • Unload incoming shipments and stock them neatly in designated areas without damaging merchandise.
  • Meet or exceed productivity standards to achieve team and individual results.
  • Answer customer questions accurately and courteously.
  • Resolve customer complaints professionally and involve management when necessary.
  • Implement Cosentino's Customer Service Standards.
  • Operate, clean, and maintain all equipment safely and competently.
  • Comply with health regulations, sanitation guidelines, and safety procedures.

Requirements

  • Food handling permit (to be obtained within the first 14 days of employment).
  • Completion of ongoing training and development as per Cosentino's Learning Plan.
  • Basic math and reading skills required for the position.
  • Strong verbal and interpersonal skills for positive customer interactions.

Nice-to-haves

  • High school diploma or equivalent preferred.
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