Deli Manager

About the position

The Deli Manager at Restaurant Depot is responsible for ensuring that all deli products are available for sale and maintained according to strict freshness policies. This role involves developing customer relationships to drive sales, minimize losses, and ensure a pleasant shopping environment. The Deli Manager will oversee product presentation, inventory management, and compliance with food safety regulations while providing excellent customer service.

Responsibilities

• Ensure all available deli products are out for sale and maintained according to freshness policies.
• Develop relationships with customers to drive sales goals and minimize losses.
• Provide friendly and efficient customer service in all interactions.
• Effectively communicate with customers and respond to their questions and requests.
• Operate warehouse equipment according to company and OSHA guidelines.
• Follow product handling procedures in accordance with company and HACCP policy.
• Responsible for product presentation, rotation, labeling, and replenishment.
• Monitor inventory levels through frequent cycle counts to ensure in-stock position.
• Maintain working knowledge of all warehouse equipment.
• Demonstrate operational execution and product knowledge.
• Ensure consistent execution of all department operating procedures according to Corporate Audit.
• Utilize selling skills to secure additional sales and increase product sales through suggestive selling techniques.
• Communicate code dating issues and monitor product quality to reduce shrink.
• Plan work duties appropriately during scheduled shifts to accomplish assigned tasks.
• Maintain high cleanliness standards in the work area.
• Assist senior managers with interviewing, hiring, and scheduling needs.
• Adhere to all local, state, and federal laws, and company guidelines regarding food safety and safety regulations.
• Assist general team members and in other areas of the warehouse as needed.

Requirements

• Ability to develop and train team members and build relationships.
• Outstanding customer service skills.
• Effective management of warehouse operations.
• Clear and concise communication skills.
• Ability to operate necessary equipment for the job.
• Ability to work in a fast-paced warehouse environment.
• Experience in warehouse, retail, or customer service is a plus.
• Basic computer skills including handheld scanners and calculators.

Benefits

• Medical, Vision, Dental Insurance
• Company Matched 401K
• Vacation, Sick & Personal PTO
• Bonus Opportunity