About the position
The Delivery Driver Non-CDL position involves making deliveries to customers using a company-provided or rental vehicle. The driver is responsible for maintaining records of deliveries, inspecting and maintaining delivery vehicles, and providing customer service regarding order and delivery issues. This role requires the operation of a company or rental vehicle, which may occur during the average work week. The company will continuously monitor Motor Vehicle Records (MVRs) for compliance, and candidates must have an acceptable MVR status along with a valid driver's license. The position is crucial for ensuring that customer orders are delivered safely and efficiently within the designated service area, while also addressing any issues that may arise during the delivery process.
Responsibilities
- Delivers customer orders safely within a service area, including interfacing with customers on order issues.
- Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
- Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
- Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
- Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
- Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
- Contacts customers to provide updates on delivery statuses.
- Provides feedback to management on escalated customer service and sales-related issues.
Requirements
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- 1+ years of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
- HS Diploma or GED strongly preferred.
- Generally 2-5 years of experience in area of responsibility.
