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The Delivery Program Manager at UST Global is responsible for leading SaaS-based business application implementation projects, specifically focusing on Microsoft Dynamics 365 and ServiceNow. This role involves extensive collaboration with technical delivery teams and client stakeholders throughout the program lifecycle, ensuring successful project execution, profitability, and adherence to quality standards. The manager will act as a trusted advisor, overseeing program planning, resource allocation, and budget management while addressing inter-workstream dependencies and risks.