Delivery Specialist

$33,862 - $42,640/Yr

O'Reilly Auto Parts - East Wenatchee, WA

Full-time - Entry Level

East Wenatchee, WA

Motor Vehicle and Parts Dealers

About the position

The Delivery Specialist is responsible for operating store vehicles to deliver parts and products to professional customers safely and efficiently. This role includes collecting payments on C.O.D. deliveries, picking up customer returns, and ensuring the security and maintenance of delivery vehicles. The position also involves using delivery fleet management devices and may require additional customer service tasks as needed.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, and update vehicle mileage.
• Complete daily vehicle inspections and maintain cleanliness of vehicles.
• Secure delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and collected monies at all times.
• Pick up customer returns and fill out driver return slips.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to the store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at the end of the day.
• Clock in/out according to company policy.
• Perform additional duties as assigned, including customer service, stocking, merchandising, and running errands.

Requirements

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Nice-to-haves

• Familiar with automotive parts.
• Ability to operate other light store equipment.
• Fluency in multiple languages, especially Spanish.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth