Adapthealth - Winchester, VA
posted about 2 months ago
At AdaptHealth, we are dedicated to providing full-service home medical equipment products and services that empower patients to live their best lives outside of the hospital and in the comfort of their homes. We are currently seeking passionate individuals to join our team as Medical Equipment Technicians. In this role, you will be responsible for ensuring the safe delivery, setup, and education of home medical equipment for our customers. This includes working in various settings such as patients' homes, long-term care facilities, and clinics, as deemed necessary to provide optimal service to our patients. As a Medical Equipment Technician, you will develop and maintain a comprehensive understanding of the current home medical equipment (HME) products and services offered by AdaptHealth, as well as all applicable governmental regulations. You will educate customers on the proper use and care of respiratory and HME equipment, ensuring they feel confident and informed about their medical devices. Your responsibilities will also include completing required documentation following equipment setup, delivery, or pickups, and assisting customers with equipment problems, especially under emergency conditions. In addition to these duties, you will be expected to process all orders accurately and in a timely manner, promote our services and products to referral sources in the community, and develop a basic understanding of reimbursement processes to ensure all necessary documentation is completed for appropriate equipment, products, and services. You will also assist in implementing quality improvement programs to meet company policies and maintain home oxygen systems through regular visits to customers. Your role will require you to safely drive and maintain a company vehicle, perform patient assessments, and conduct routine preventative maintenance and simple repairs on equipment as needed. You will be responsible for reporting any equipment hazards or product incidents in accordance with company policies and procedures, and you will need to adhere to all safety protocols, including the use of Personal Protective Equipment (PPE) and infection control measures. Maintaining patient confidentiality and compliance with HIPAA guidelines is paramount in this position. You will also be required to complete assigned compliance training and other educational programs as necessary.