Delivery Technician - Medical Equipment Technician Sign-On Bonus $500.00

Adapthealth - Winchester, VA

Full-time - Entry Level

Winchester, VA

Merchant Wholesalers, Durable Goods

About the position

At AdaptHealth, we are dedicated to providing full-service home medical equipment products and services that empower patients to live their best lives outside of the hospital and in the comfort of their homes. We are currently seeking passionate individuals to join our team as Medical Equipment Technicians. This role is crucial in ensuring the safe delivery, setup, and education of home medical equipment for our customers, which may include patients' homes, long-term care settings, clinics, or any other necessary locations. As a Medical Equipment Technician, you will develop and maintain a comprehensive understanding of the current home medical equipment (HME) products and services offered by AdaptHealth, as well as all applicable governmental regulations. You will be responsible for educating customers on the proper use and care of respiratory and HME equipment, ensuring they feel confident and informed about their equipment. Your role will also involve completing required documentation following equipment setup, delivery, or pickups, and assisting customers with equipment problems, especially under emergency conditions. In addition to these responsibilities, you will promote our services and products to referral sources in the community, develop basic reimbursement knowledge, and document all necessary information to ensure reimbursement for appropriate equipment and services. You will also assist in implementing quality improvement programs to meet company policies, maintain home oxygen systems through regular visits, and safely drive and maintain the company vehicle. Your duties will include performing patient assessments, routine preventative maintenance, and simple repairs on equipment, as well as reporting any equipment hazards or product incidents as required. You will be expected to adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling, while maintaining patient confidentiality in accordance with HIPAA guidelines. This position may require on-call responsibilities during non-business hours, and you will be responsible for cleaning equipment as assigned. Overall, this role is vital in ensuring that our patients receive the highest quality of care and support in their home environments.

Responsibilities

• Ensure safe delivery and setup of home medical equipment for customers.
• Educate customers on the proper use and care of respiratory and HME equipment.
• Complete required documentation following equipment setup, delivery, or pickups.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely and accurate manner.
• Promote services and products to referral sources in the community.
• Develop basic reimbursement knowledge and document necessary information for reimbursement.
• Assist with the implementation of quality improvement programs.
• Maintain home oxygen systems through scheduled visits to customers.
• Safely drive and maintain the company vehicle.
• Perform patient assessments and re-assessments for patient care.
• Perform routine preventative maintenance and simple repairs on equipment.
• Report equipment hazards and product incidents as required.
• Assume on-call responsibilities during non-business hours.
• Adhere to procedures for the use of PPE, infection control, and hazardous materials handling.
• Maintain patient confidentiality and comply with HIPAA guidelines.
• Complete assigned compliance training and educational programs.
• Clean equipment as assigned by supervisor or during downtime.

Requirements

• High School Diploma or equivalency.
• Entry level sales or customer service background is essential.
• One year of related experience in military, delivery driving with sales component, or healthcare technician is preferred.
• Senior level requires two years of work-related experience and one year of exact job experience.
• Valid and unrestricted driver's license in the state of residence.