Demand Planner

$60,000 - $70,000/Yr

Ribbon Communications - Plano, TX

Full-time - Mid Level

Plano, TX

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Demand Planner at Ribbon Communications plays a crucial role in the Supply Chain and Manufacturing team by developing and implementing the company's demand plan. This position focuses on creating demand plans that align with customer needs while optimizing inventory levels and resource utilization. The Demand Planner will also measure forecast accuracy, support the S&OP process, and collaborate with various teams to enhance forecasting processes and resolve supply chain issues.

Responsibilities

• Creates a demand plan that satisfies customer demand with optimum inventory levels and resource utilization.
• Measures overall forecast accuracy and evaluates forecast versus orders, suggesting corrective actions.
• Works with Product teams and Sales to continuously improve the forecasting process.
• Supports S&OP process meetings to review service levels, performance against schedule, inventory strategy, and supply plan to meet demand.
• Identifies constraints and challenges in the supply chain.
• Interfaces with internal customers and suppliers to resolve issues and meet company goals.
• Assesses revenue risks and gaps within the schedule or inventory goals and communicates appropriately within the organization.
• Collaborates with Supply Chain Engineering to ensure forecast support for NPI implementations and product down ramps.
• Identifies, negotiates, and resolves conflicts regarding material and capacity availability and order promising.
• Maintains finished goods inventory at target levels to ensure high service levels and product availability.
• Develops a working knowledge of the company's products and processes to ensure optimal demand plan stability.

Requirements

• Two plus years of experience in supply chain, manufacturing, or forecasting.
• Experience in a demand planning/forecasting environment or with outsourced contract manufacturers is a plus.
• Basic knowledge of major MRP/ERP systems.
• Understanding of general supply chain processes including manufacturing planning, demand planning, and inventory replenishment processes.
• Ability to manage complexity and resolve conflicts arising from balancing multiple priorities.
• Proficient in MS Office applications, including advanced Excel skills.
• Experience with Kinaxis, Oracle, and Salesforce.
• Certification in Production and Inventory Management via APICS, CPIM is a plus.
• Lean/Six Sigma experience and certification is a plus.
• Strong communication, presentation, problem-solving, and analysis skills.
• BS degree in Business, Supply Chain, or other relevant field.

Nice-to-haves

• Experience with outsourced contract manufacturers.
• Certification in Production and Inventory Management via APICS, CPIM.
• Lean/Six Sigma certification.