Zagg - Midvale, UT

posted 3 months ago

Full-time - Mid Level
Midvale, UT
Miscellaneous Manufacturing

About the position

As a full-time Demand Planner at ZAGG, you will play a crucial role in managing all forecasting activities associated with customers and products, focusing on both units and revenue. Your primary responsibility will be to create and maintain forecast models by SKU for key accounts, utilizing business intelligence and forecast information gathered from various departments including sales, marketing, finance, and direct customer feedback. This position requires a deep analysis of factors impacting demand for mobile accessory products, such as category trends, promotions, competitive products, seasonality, retail consumption, and indirect channels. You will be expected to build statistical models that effectively quantify the business environment and provide insights into demand fluctuations. In addition to forecasting, you will manage demand forecasts by considering trends, seasonality, and promotions while also factoring in channel inventory, in-stock percentages, and the product life cycle. Leading collaborative planning, forecasting, and replenishment meetings with key accounts will be a significant part of your role, as will partnering with Supply Planning, Sales, Marketing, and customers to make informed decisions that minimize any negative financial impacts. Achieving forecast accuracy, maintaining inventory levels, ensuring service levels, and meeting customer in-stock percentage targets will be key performance indicators for your success in this role. You will also be responsible for communicating any material shortages and delays to the appropriate customer contacts and leading Sales and Operations Planning (S&OP) meetings for key accounts.

Responsibilities

  • Create and maintain forecast models by SKU for key accounts.
  • Analyze factors impacting demand for mobile accessory products.
  • Build statistical models that quantify the business environment.
  • Manage demand forecasts based on trends, seasonality, and promotions.
  • Lead collaborative planning, forecasting, and replenishment meetings with key accounts.
  • Partner with Supply Planning, Sales, Marketing, and customers to minimize financial impacts.
  • Achieve forecast accuracy, inventory, service level, and customer in-stock percentage targets.
  • Communicate material shortages and delays to customer contacts.
  • Lead S&OP meetings for key accounts.

Requirements

  • Proficient in the Microsoft Office suite, with advanced Microsoft Excel skills (e.g., pivot tables, sum-ifs, conditional formatting, lookups).
  • Strong problem-solving skills with the ability to analyze situations.
  • Excellent written and oral communication skills; able to present ideas clearly and engagingly.
  • Ability to work in a team environment.
  • Organized and detail-oriented; able to prioritize effectively.
  • Adaptable to changing job requirements.
  • Ability to execute responsibilities with minimal supervision.
  • Capable of completing projects under tight deadlines, even with competing requirements and changes in assignments.
  • BA/BS degree plus 2+ years of supply chain experience or 5+ years of supply chain-related experience.
  • Understanding of Enterprise Resource Planning (ERP) and Material Requirements Planning (MRP) systems.
  • Experience with Demand Planning systems (Anaplan) is a plus.

Nice-to-haves

  • Experience with Demand Planning systems (Anaplan) is a plus.

Benefits

  • Catered lunches every Wednesday
  • Generous PTO + 2 floating holidays
  • 401k match
  • Free phone case and screen protectors
  • 50% discount on all ZAGG products
  • Free access to Top Golf and discounted rate on food
  • Tuition reimbursement
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