Dental Claims Specialist

Icoreconnect - Ocoee, FL

Full-time - Entry Level

Onsite - Ocoee, FL

Telecommunications

About the position

The Dental Claims Specialist position at iCoreConnect involves processing dental claims for assigned practices, ensuring accuracy and compliance with insurance requirements. This role is crucial for maintaining efficient operations within the dental claims process, requiring strong attention to detail and effective communication with dental offices and insurance providers.

Responsibilities

• Process dental claims submitted by assigned dental practices, ensuring accuracy and completeness
• Verify claims, ensuring correct coding and compliance with insurance company requirements
• Communicate with insurance providers to resolve claim discrepancies and obtain necessary information
• Provide timely updates to assigned dental practices regarding the status of their claims
• Maintain organized records and documentation for all claims processed
• Ensure compliance with industry standards and regulatory guidelines in claims handling
• Collaborate with dental practice staff to address and resolve any claim issues efficiently
• Enter information into practice management software, including ACE, Carestack, Carestream, Curve, Dentrix, Dentrix Ascend, Dolphin, DSN, Eaglesoft, Open Dental, Softdent, Practice Web, and Thrive

Requirements

• Minimum of three years of dental billing experience
• Strong knowledge of dental terminology, coding (e.g., CDT codes), and insurance policies
• Demonstrated insurance revenue cycle knowledge, experience, and expertise
• Excellent attention to detail and accuracy in processing claims
• Strong communication skills and the ability to interact effectively with dental office teams
• Proficient in MS Office Suite and/or Google Workspace
• Ability to work independently and manage a high volume of claims

Benefits

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k) retirement plan
• Friendly, supportive work environment at our Ocoee headquarters