Dental Front Desk Receptionist

$37,440 - $52,000/Yr

Smart Hiring - Brookline, MA

Full-time - Entry Level

Brookline, MA

About the position

The Dental Front Desk Receptionist will play a crucial role in managing patient interactions and administrative tasks in a busy dental office. This position requires a reliable and positive team player who can efficiently handle patient appointments, eligibility checks, and communication, ensuring a smooth experience for patients and staff alike.

Responsibilities

• Greet patients in a professional, business-like manner.
• Check and confirm eligibility for patients.
• Book future patient appointments.
• Check in and check out patients as they arrive to our office in a courteous manner.
• Confirm the appointments of patients for the next two days.
• Answer telephone calls, take accurate and detailed messages using professional and courteous customer service techniques.
• Correctly enter data, including patient information, payment, etc.
• Create and present treatment plans to patients clearly and the future appointment.
• Respond to Emails and patient requests in a timely manner.
• Scan documents immediately after collecting paperwork to ensure all information is correct.

Requirements

• 1 year of experience as a dental receptionist (preferred)
• Proficient in English

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off