Stone Dental Group - Chicago, IL

posted 5 months ago

Full-time
Chicago, IL
Ambulatory Health Care Services

About the position

Stone Dental Group is a growing privately owned dental office located in Chicago, IL, seeking a Dental Front Desk Receptionist to join our team. This full-time position offers a competitive pay structure along with various incentives, making it a great career opportunity for individuals passionate about customer service and patient care. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support. Your outgoing personality and excellent communication skills will be essential in creating a welcoming environment for our patients. In this role, you will be responsible for managing the new patient experience, which includes answering multi-line inbound phone calls, scheduling appointments, and communicating with patients via phone calls, texts, and emails. You will also handle patient requests, process payments, and provide administrative support to the clinical team. Maintaining the cleanliness and organization of the office is also part of your responsibilities. We believe in fostering a positive company culture that emphasizes personal growth, teamwork, and trust among team members. We are committed to training you to maximize dental insurance benefits and ensure that you are well-equipped to meet the needs of our patients. If you have a minimum of three years of dental receptionist experience and a passion for customer service, we would love to meet you. This position requires full-time availability, including evenings until 7 PM and Saturdays until 3 PM. Join us at Stone Dental Group, where we see a bright future ahead and look forward to finding the right people to join us on our journey.

Responsibilities

  • Manage the new patient experience
  • Answer multi-line inbound phone calls
  • Schedule appointments
  • Communicate with patients via phone calls, texts, and emails
  • Fulfill patient requests
  • Handle and process payments
  • Provide support to the clinical team
  • Perform administrative tasks including faxes, scans, etc.
  • Maintain cleanliness and organization of the office
  • Perform other duties as assigned by management

Requirements

  • Minimum of 3 years of Dental Receptionist experience
  • Ability to work full-time including evenings until 7 PM and Saturdays until 3 PM
  • Passionate about Customer Service

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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