Dental Front Desk Receptionist

$48,298 - $52,000/Yr

Metropolitan Smiles - Kew Gardens, NY

Part-time,Full-time - Entry Level

Kew Gardens, NY

About the position

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support in a medical office environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage incoming calls with excellent phone etiquette, directing calls as necessary.
• Schedule appointments and maintain the appointment calendar using Eaglesoft software.
• Perform data entry tasks, including medical records management and 10 key typing.
• Assist with the preparation of patient files and documentation in compliance with ICD-10 coding standards.
• Handle patient inquiries and provide information regarding services offered.
• Maintain a clean and organized front desk area to create a welcoming environment.
• Support medical staff with administrative tasks as needed.

Requirements

• Previous experience as a medical receptionist or in a similar role is preferred.
• Familiarity with Eaglesoft or other medical office software is highly desirable.
• Strong computer skills with proficiency in data entry and record management.
• Knowledge of medical terminology, including ICD-10 coding.
• Excellent phone etiquette and communication skills; bilingual candidates are encouraged to apply.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail and accuracy.
• A commitment to maintaining patient confidentiality and adhering to HIPAA regulations.

Nice-to-haves

• Bilingual candidates are encouraged to apply.

Benefits

• Family leave
• Flexible schedule
• Flextime
• Free flu shots
• Happy hour
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid training