Unclassified - Portland, OR

posted 4 months ago

Full-time - Mid Level
Portland, OR

About the position

Join Our Team: Front Desk/Office Manager at a Leading Dental Practice! Are you an experienced and dedicated professional looking for an exciting opportunity in the dental field? Our esteemed dental office is seeking a dynamic Front Desk/Office Manager to join our team! This role is pivotal in ensuring the smooth operation of our front office and providing exceptional service to our patients. As the Front Desk/Office Manager, you will be responsible for managing appointments, coordinating patient interactions, and overseeing the daily operations of the office. You will play a key role in creating a welcoming environment for our patients and ensuring that their experience is positive from the moment they walk in the door. In this position, you will handle various administrative tasks, including insurance processing, billing, and accounting. You will also be responsible for maintaining accurate financial records and managing patient billing. Your leadership skills will be essential as you foster a collaborative and supportive team environment, ensuring that all team members work together effectively to provide the best care possible. We are looking for someone who is not only experienced but also brings a positive attitude and a smile to work every day. Reliability and teamwork are crucial, as you will be working closely with other staff members to ensure the office runs smoothly. We believe in professional growth and offer opportunities for career advancement and development. Our office is not just a place to work, but a place to grow and thrive professionally. We value a supportive and friendly work environment where every team member feels valued and appreciated. If you are ready to take the next step in your career and become a part of our exceptional team, we encourage you to apply!

Responsibilities

  • Manage appointments to ensure efficient use of time and resources.
  • Greet and assist patients, ensuring a positive experience.
  • Handle insurance verifications, claims, and follow-ups.
  • Manage patient billing, process payments, and maintain accurate financial records.
  • Oversee day-to-day office operations, including supplies and equipment management.
  • Foster a collaborative and supportive team environment.

Requirements

  • Prior experience in a dental or medical office setting is a must.
  • Knowledge of OSHA & HIPAA regulations is required.
  • Accounting experience is a plus.
  • Strong phone skills and the ability to handle all patient concerns and questions with kindness and courtesy are essential.

Nice-to-haves

  • Fun to work with and bring a positive attitude.
  • Reliable and punctual.
  • Team player, willing to help out wherever needed.

Benefits

  • Health insurance
  • Paid time off (PTO)
  • Profit sharing
  • Retirement plan
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