Dental Front Office Assistant - Minnesota Dental Surgery & Implant Center

$43,680 - $52,000/Yr

Minnesota Dental Surgery & Implant Center - Minneapolis, MN

Full-time

Minneapolis, MN

About the position

The Dental Front Office Assistant at Minnesota Dental Surgery & Implant Center plays a crucial role in ensuring smooth office operations and delivering exceptional patient care. This position serves as the first and last point of contact for patients, making it essential for creating a welcoming environment. The role involves managing schedules, verifying insurance, and assisting patients with their treatment plans, all while maintaining a high standard of customer service.

Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Requirements

• Customer service experience
• Dental office experience (preferred)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance