Heartland Dental and Supported Offices - Frisco, TX
posted 2 months ago
Full-time - Entry Level
Frisco, TX
1,001-5,000 employees
About the position
The Business Assistant at Rock Hill Dental Care plays a crucial role in ensuring a patient-focused atmosphere in a new state-of-the-art dental office. This position involves managing front office duties, utilizing dental software, and supporting the team in providing exceptional patient care. The ideal candidate will be skilled in insurance verification, claims submission, and treatment presentation, contributing positively to the team environment.
Responsibilities
- Greet and welcome patients as they enter the office to create a great first impression.
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
Requirements
- Experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
- Ability to protect PHI and maintain data safeguards.
Nice-to-haves
- 1+ years of experience in a dental or medical setting.
- 1+ years of experience with insurance billing and accounts receivable.
- Dentrix or other dental software experience.
Benefits
- Competitive benefits including health insurance and retirement savings plans.
- Six paid holidays and PTO (paid time off).
- Front loaded education and training opportunities.
- Access to on-demand Daily Pay.
